Main street in Dalyan Turkey

General information

New Hand luggage rules

Some liquids are allowed once again through airport security check points. There are however, restrictions on the quantity of liquids that can be taken through: Passengers may carry small quantities of liquids, but only within separate containers each of which with a capacity not greater than 100ml. These containers must be brought to the airport contained in a single, transparent, re-sealable plastic bag, which itself must not exceed 1 litre in capacity (approximately 20cm x 20cm). The contents of the plastic bag must fit comfortably and the bag sealed. Each passenger may carry only one such bag of liquids. The bag must be presented for examination at the airport security point. Liquids that can not be placed inside the re-sealable bag must be packed into the hold luggage and checked in. Liquids of any amount can still be carried in luggage checked into the aircraft hold.

Remember that 'Liquids' includes:

  • All drinks, including water, soup, syrups
  • Creams, lotions, oils, perfumes, mascara etc
  • Sprays and pressurized containers including shaving foam and spray deodorants
  • Pastes, including toothpastes
  • Gels, including hair and shower gel
  • Any other solutions and items of similar consistency

Medicines and babyfood

Essential medicines and baby food may be permitted in larger quantities above the 100ml limit, but will be subject to authentication.

Cabin baggage and size allowed Each passenger is restricted to carrying only one item through the airport search point with a maximum size of 56cm x 45cm x 25cm (note: the re-sealable bag must be able to fit within the cabin bag). Pushchairs, walking aids and wheelchairs are permitted but will be screened. Laptops and other large electrical items (e.g. a large hairdryer) have to be removed from cabin baggage and screened separately. A laptop bag will be regarded as your one item that is allowed in the cabin. All items of luggage which do not fit in the permitted cabin baggage size (maximum length 56 cm, width of 45 cm and depth of 25 cm) must be checked in to be placed in the aircraft hold. Musical instruments are, as an exception, allowed as a second item of cabin baggage, but will need to be screened and passengers should check with their airlines if special arrangements (e.g. purchasing an extra seat) for these large instruments will be required. Preparing for your journey. Passengers are asked to bear in mind the following advice to help make their passage through the airport as efficient and comfortable as possible:

Before you arrive at the airport

  • Limit quantities to what you may need in the cabin for the duration of the flight.
  • When possible, put liquids in hold baggage.
  • Prepare the re-sealable bag of liquids before arriving at the airport.
  • Check any queries you have with your airport or airline before travelling to the airport

At the security point

  • Be ready to hand over your re-sealable bag of liquids for screening as you approach the security check point. It will be screened at the same time as your cabin luggage.
  • All coats and jackets will have to be removed ready to be screened and metal items will be placed in plastic trays and scanned separately.
  • If you are carrying a Laptop or any other large electrical item within your cabin luggage then please have it ready for separate screening as you approach the security check.

Duty free / departure lounge purchases

  • You may take on board liquid items of any size that are purchased after the security check in the Departure lounge (sometimes referred to as 'Airside').
  • Most duty free or similar purchases will be given to you in a special sealed bag. Do not open this bag until you have reached your final destination. You should also retain your proof of purchase throughout your journey. You will be required to show it at all transfer points.
  • Please note restrictions apply to duty free purchases made on return journeys where passengers change flights at an EU airport. These are explained in detail in the next section.

These are the requirements set down by the Department for Transport. Airlines and Airports may have additional measures in place, and passengers are strongly advised to check the website of their carrier or airport before travelling.

Prices

Prices are always a person (p.p.) and are valid from April 1 till October 31.

Accommodation classification

The accommodations indicated with the number of stars is according the Turkish classification system and can differ from the Western European standards.

Budget, here you can enjoy the comforts of a pleasantly simple hotel where a warm welcome prevails. These premises offer all the mandatory services and facilities to a satisfactory standard, necessary for a most enjoyable and relaxed visit. Some rooms have a private bathroom with a bath and/or shower.

These are more likely to be family-operated premises, selected for their charm and their comfortable facilities. Most rooms have a private bathroom with a bath and/or shower. Full dining facilities are available, representing excellent value and good wholesome food.

Accommodation with many facilities such as a bar, restaurant lounge and sometimes a swimming pool. Good arranged rooms. Good service these range from small, family-operated premises to larger, modern hotels. Guest rooms are well decorated with the emphasis on comfort and all have private bathrooms with a bath and/or shower. Restaurants offer high standards of cuisine in relaxed and hospitable surroundings. Table d'hôte and/or a la carte dinner menus are available. These hotels offer a range of services.

First class accommodation with a lot of facilities and almost always with a swimming pool and or recreation possibilities. Comfortable rooms and a very good service. These include contemporary hotels and villas of excellent quality, very high standards complete with all modern comforts. All guest accommodation is of high standard and half suites are usually available. Restaurant facilities provide excellent cuisine and service for the discerning diner. Table d'hôte and/or a la carte lunch and dinner menus are available.

Large luxuriously accommodation of international standard with a large number of facilities. Very comfortable rooms and an excellent service.

On our web site a star is represented by a Sunflower. A half Sunflower indicates an extra appreciation which can differ from accommodation to accommodation. For example the hotel is according to the category **, but the hotel is located on the perfect location.

Rooms and apartments

1-pr 1 persons room
2-pr 2 persons room
3-pr 3 persons room

Arrangements

BE Bed Means that only the Bed is included.
BB Bed & Breakfast Means that bed and breakfast are included.
HB Half Board Means that bed and breakfast and diner are included.
FB Full Board Means that bed and all meals are included.
AI All Inclusive Means that bed, all meals, and local drinks are included. In some accommodations the activities are also included.

Children

Children from 0-1 do not count in the total sum of the Booking, or we charge a small amount of administrative costs. In most cases for special meals and a child's bed you must pay on the spot. Children in the age of 2-11 years frequently get discount if they stay on the room of two full paying adults. In case a child sleeps on the room with one adult, the child counts in the total of the sum of the booking. Some apartments give a small percentage of discount. Discount for children will be mentioned in the accommodation description.

Villas

Be aware that early and late in the season the pool is not filled.(reason to cold) If you want a pool full of water in that period we add a small amount at the renting price of the villa. It is not nescessary to bring blankets, towels and linen with you they are included in the price. The villa will be cleaned weekly and provided with clean towels and linen. According to international rules, you must leave the villa before 12.00 o'clock on the day of departure. If you leave in the afternoon or night, the villa manager arrange a place where you can store your lugguage.

Hotels

Most hotels have 2-persons rooms. If you book a 3-persons rooms, generally it means a room in which they place an extra bed, (frequently a simple bed). Because of this, the walking space in the room will be limited. When you book a 1-persons room, you get frequently a 2-pers room with slightly different facilities. According to international rules, you must leave the room before 12.00 o'clock on the day of departure. If you leave in the afternoon or night, you can store your luggage during the day at the reception.

Apartments

Generally the inventory of the kitchen is not too extensively, and only suitable for preparing simple meals. However, most of our guests who stay in an apartment are having diner in a local restaurant. Especially in destinations where you can have a cheap meal. The costs of gas, electricity and cleaning are included. If this is not the case it will be mentioned in the accommodation description. For studios and apartments it can occur that for a 3e person or 4e person a simple bed or bed sofa is placed. According to international rules, you must leave the apartment before 12.00 o'clock on the day of departure. If you leave in the afternoon or night, you can store your luggage during the day at the reception.

Smoking in Accommodations

Keep in mind that in a number of accommodations smoking is prohibitat on the (bed)rooms, and sometimes smoking is prohibitat on the whole accommodation. In most cases it is allowed to smoke outside or on the balcony.

Flying

Flying with children: Some countries allow children up to 18 years of age to be included in one of the parents passport provided they are accompanied by that parent, and any visa issued in that parent's passport must clearly show that any children included in the passport are covered by the visa. Some countries also place restrictions on children travelling on parent's passports, so check with the consulates of the country you visit. Children under 2 years of age who do not occupy a seat are carried free of charge. Each infant must be accompanied by a separate adult. Children over 2 occupy a separate seat. Children under 2 can travel on their parents tickets unless a separate seat has been booked for that child.

Meals: Consider that on a night flight the diner on the day of departure, and the breakfast on the day of arrival are not included. The first meal is the diner on the day of the arrival, the last meal Breakfast, and Full Board arrangements, the lunch on the day of departure. When you depart before 08:00 o'clock in the morning, you must be aware that it is not always possible to serve breakfast.

Return flight confirmation: Return flight confirmation for all charter flights is obliged. (mostly two days before departure) When and how is written down at your ticket and/or travel documentation. Return flight confirmation for direct flights must be done 72 hours before departure time. Return flight confirmation within Europe is not obliged for direct flights, but it is certainly advisable concerning possible schedule changes.

Airport tax: Airport tax is a tax which an airport imposes to leaving passengers. These taxes are paid before the return flight. All these amounts are included in the booking sum, unless differently mentioned.

Luggage: Check with individual airlines for weight allowances. Economy class allowance is normally 20kg per person. One piece of hand luggage is allowed. The hand luggage must fit under a chair or in the passenger's compartment. Be aware that there are none sharp or extreme heavy objects in the hand luggage. This hand luggage will be refused due to safety reasons.

Transfers: Transfers from and to the destination airport are included in our package deals and tours. If you book a flight only, transfer is not included, unless you have booked transfer separately.

Tickets: Please make sure your book your flight ticket in the exact name as it appears in your passport. With the added security measures, it is often not possible to amend bookings and you may have to cancel and rebook your flights. Please contact us with the correct spelling. We will need to contact the airline to request a name change. A number of airplane companies do not print tickets anymore. You receive therefore no tickets from us. Instead of a ticket you will receive a bookings number. How do I get my electronic ticket? When you arrive at the airline check in desk you will be required to present the following in order to get your boarding pass:

  • an official form of identification i.e. photo driver's license or passport for domestic flights
  • passport for international flights
  • a printout of your confirmation page or confirmation email to show to the airline

Departure Time: The flight times are indicated on your tickets or travel documents. These times are however with reservation. If the departure time is changed we will try to inform you. You remain however yourself responsible for obtaining the correct flight time and flight number. It is your own responsibility to get to the airport in good time before departure and There is no refund available for passengers who miss their flights. If you miss the flight contact the desk of the flight company

Meals on board: Keep in mind that a lot of airplane companies do not serve standard meals any more. On the other hand you can buy drinks and snacks during the flight.

Pregnancy: Health and safety are the top priorities when it comes to travelling by air during pregnancy. Particularly in the last phase of pregnancy, it is obviously wise to be extra cautious. We advise you to contact your airline regarding the company's specific rules concerning pregnancy and flying. It is also advisable to consult your midwife, doctor or gynaecologist before booking your flight. In many cases, a medical statement from one of these uthorities is compulsory, and you may be required to sign an indemnity form in which it is stated that the airline cannot be held responsible for any complications that may occur during the journey.

On vacation

A holiday abroad means other people, habits, culture and climate. In other words different then at home. This is an of the attractive parts of travelling, but also an aspect to be aware of. It can occur that there is no electricity or water supply. These are generally of a short duration. Nor the accommodation owner or the travel organization can be put responsible for this. This type of calamity belongs to the daily live in the country of your visit. Be aware that there is a possibility of construction activities, repairing, and insects at the place of your destination. In the early and in the late season you must be aware of the fact, that opening hours of shops, bars clubs etc. are limited, and that you can not use those facilities and connections.

Complains

Report your complains first at the reception desk of your accommodation. If the complaint is not solved to your satisfaction then get in touch with one of our local employees. The employee will try to solve the problem for you. In very urgent circumstances you can contact us by phone. One of our employees is 24-uur a day reachable by phone. For abuse of this service we charge you the costs we make.

Travel documents

You must be in the possession of valid travel documents. For actual information check the site of Foreign and Commonwealth Office and click Travel Advice.

Health and vaccination

Check the site of Department of Health for the most actual information. Keep in mind that you always conclude a cancellation and travel insurance. This prevents a lot of trouble when you have to cancel your holiday.